We totally get it—waiting for your order can feel like forever when you're excited! Our standard processing time is 2–4 business days, after which your item is shipped out. Delivery typically takes 5–10 business days, depending on your location. If your order hasn’t arrived within 14 days, don’t panic—just reach out to our support team with your order number. We’ll track it down like a detective on a mission and make sure it gets to you safely. We’ve got you covered!

We move fast around here—once your order is placed, it goes straight into processing so we can get it to you ASAP. That means changes aren’t guaranteed, but if you catch us quick enough (within 1–2 hours of placing the order), we’ll do everything we can to update it for you. Just slide into our inbox at support@theaspireshop.com with your order number and request. Speed is key—so don’t ghost us!

 We hate when that happens—but don’t worry, we’ll make it right! If your order arrives damaged, defective, or not what you expected, just contact us within 3 days of receiving it. Email us at support@theaspireshop.com with your order number and clear photos of the issue. Once we confirm the problem, we’ll either send a replacement or issue a refund—your choice. No drama, just solutions.